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Breaking: Dunkin’ Donuts To Carry Non-Dairy Products

Time to make the vegans happy?

Time to make the vegans happy?

Ever since Dunkin’ Donuts opened up a mega-plant on my block it has been olfactory torture. I like my coffee to taste like candy, but I can’t even get that…or can I?! I just got an e-mail from Jon Luther, CEO of Dunkin’ Donuts: “we are revising our service model to eventually include…non-dairy products.”

Ask and ye shall receive has never been more apparent. I spent about ten minutes this morning looking for Luther’s e-mail address so that I might electronically assault him for not meeting my needs. I didn’t find it, so I made an educated guess, and guess what – it worked! He replied in T minus three minutes. Read the full transcript of our exchange after the jump.

Here’s what I wrote:

“As a coffee lover and consumer, I am wondering when, if ever, your company will choose to serve its customers in a way that more successfully rivals, say, Starbucks, by offering a truly non-dairy alternative like Soy Milk. You know, that other place even gets away with charging extra for half-an-inch worth of the stuff and their coffee tastes like death in my mouth. If they can do it, why can’t you?

“By failing to provide for those of us who don’t/can’t partake in dairy, you prohibit lots and lots of people flush with capital from purchasing your supposedly delicious beverages. Let us buy things from you!”

And here’s his response:

Andrea, thank you for the note. In fact, we are revising our service model to eventually include the offerings you describe. Let me know your favorite Dunkin Donuts, maybe we get our non-dairy products there before a market change occurs.

So, SuperVegans, you heard it here first: non-dairy products soon to be at D&D. You’re welcome. It remains to be seen whether these product’s non-dairy claims will also achieve vegan status or not, but I’d like to hear some feedback on how you think I should proceed! And what are your favorite Dunkin’ Donuts locations?

11 Comments

  1. Comment by

    miharu

    on #

    Maybe if there’s a big enough response, they’ll offer a vegan donut as well? Just one? Please?

  2. Comment by

    Patrick Kwan

    on #

    Folks, drop a line to Dunkin’ Donuts yourself on their online Product Feedback form!

  3. Comment by

    ariela

    on #

    the donkin donuts next to where i live serves soy milk. my friend asked them if they knew which other ones had soy milk and apparantly the one next to me is the ONLY donkin donuts in manhattan that has soy milk. guess i got lucky! & they don’t charge extra.

  4. Comment by

    Jason Das

    on #

    Not that we wanna stalk you or anything, Ariela, but which Dorkin Donuts is that?!!

  5. Comment by

    geminiimatt

    on #

    http://veganfriendlynyc.blogspot.com has a good review of the vegan donuts at atlas cafe. there is a vegan donut maker in new york. i am going to look for the interview i saw online. then post a link. vegan dunkin donuts forever!

  6. Comment by

    Melissa

    on #

    Soy milk is discusting in coffee! When will people realize that it is NOT the only alternative?! My favorites are oat milk and hemp milk b/c they taste good and they are thick like cow’s milk. However, in coffee, non-dairy coffee mate is the best alternative, in my humble opinion.

  7. Comment by

    Animalcare

    on #

    This is Great news! See if you can get them to make vegan donuts like the ones that Atlas Cafe has!! Even non-vegans would eat THOSE – and everyone’s always trying to eat better these days so why not offer it as an option? Thanks for your efforts.

    Your friend – Animalcare

  8. Comment by

    courtneythevegan

    on #

    Melissa, it’s true that soy milk does curdle in heat, but “non-dairy” Coffee Mate still contains milk ingredients.

  9. Comment by

    Laura Leslie

    on #

    Not all soy milk curdles in coffee. I use Silk and it’s fine.

  10. Comment by

    kristie

    on #

    Unfortunately they still haven’t made many non-dairy products at DD, makes me rather sad since donuts are so delicious, but they contain milk products which I can’t have.

  11. Comment by

    Mandy

    on #

    I just wanted to add that I too would love to see dairy free options. My daughter has a milk allergy. It is so sad that at every birthday party, sports party or any other special occasion, she isn’t allowed to have a sweet. Even the peanut allergy kids get to bring in donuts! We would sing your praises if you could create a dairy free donut! PLEASE=}

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