The picture isn’t the only thing that’s shady.
Because I’m broke and am trying my best to make eco-friendly choices, I decided to purchase a used coat on eBay. I rooted through many options and settled on what was described as a “luxuriously soft plush VINTAGE faux FUR COAT size S.” However, when I received the package, I was saddened to discover that the item is made from an actual dead animal and not a synthetic faux fur fabric like acrylic! Yuck!
Needless to say, I was miffed. I promptly wrote to the seller, 1821house. I explained, in the most non-accusatory tone that I could muster, that she was mistaken in her belief that the coat is made of faux fur and that I would like to return the coat and receive a refund for the purchase price and postage. I even went so far as having compassion her ignorance and sent her a handy link to an article that helps one distinguish between genuine and fake fur. I guess I was wrong to think that my message would appeal to her sense of reason and responsibility. Though we’ve exchanged several emails, she boorishly maintains that her product is not made of dead animals and refuses to provide a refund.
I sort of hate that I have to make this dispute public, but I need some advice and support. While 1821house is in violation of eBay’s Seller Non-Performance Policy for misrepresenting her item in the listing, I have to wait two days before I can open a dispute. In the meanwhile, I need advice on how I can prove my case. Who should I consult for an appraisal: a furrier, my dry cleaner, a wildlife expert, my vet, the Bronx Zoo??? Also, I am a first time eBay user. Can I leave negative feedback now or should I wait until the situation is resolved? Any advice you can give is welcome. Also, feel free to vent in the comments if you’ve been screwed over via eBay sellers hawking animal products as more marketable faux items.